Executive Concepts knows that you care how information about you is used and shared. We appreciate your trust that we will do so carefully and sensibly.

The information we learn from clients helps us personalize and continually improve your shopping experience at Executive Concepts. Here are the types of information we gather.

• Information You Give Us: We receive and store information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

• Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many web sites, we use "cookies," and we may obtain certain types of information when your Web browser accesses Executive Concepts. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at Executive Concepts if we cannot recognize you, we want you to be aware that these tools exist.

• E-mail Communications: To help us make e-mails more useful, we often receive a confirmation when you open e-mail from Executive Concepts if your computer supports such capabilities. Although we make every effort to avoid sending unnecessary e-mails to our clients, we will, from time-to-time, advise you of promotions or other topics of interest. Because we know receiving dozens and dozens of emails can be burdensome and frustrating, you will not receive inordinate numbers of e-mail from us.

• Information from Other Sources: For reasons such as improving personalization of our service (for example, providing better product recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.

What About Cookies?

• Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide better service to you.

• The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of Executive Concepts' features, and we recommend that you leave them turned on.

Information about our clients is an important part of our business, and we are not in the business of selling it to others. We share client information only with the subsidiaries and affiliates of Executive Concepts as described below:

• Affiliated Businesses We Do Not Control: We work closely with our affiliated businesses. These businesses operate stores or make offerings available to you through Executive Concepts. In other cases, we operate stores, provide services, or sell product lines jointly with certain businesses. You can tell when another business is involved in your transactions. We share client information related to those transactions with those businesses.

• Agents: We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from client lists, analyzing data, providing marketing assistance, processing credit card payments, and providing client service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

• Business Transfers: As we continue to develop our business, we might sell or buy stores or assets. In such transactions, client information generally is one of the transferred business assets. Also, in the unlikely event that Executive Concepts, or substantially all of its assets are acquired, client information will of course be one of the transferred assets.

• Protection of Executive Concepts and Others: We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Executive Concepts, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

• With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

• We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

• We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. Your credit card information is not stored in the same computer server that is accessed from the Internet.

• It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Executive Concepts provides access to the following information about you for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our Web site evolves:

• Your account

• Account Maintenance

Executive Concepts does not sell products for purchase by minors (under 18 years of age). If you are under 18, you may use Executive Concepts only with involvement and permission of your parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to visit Executive Concepts, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Virginia. If you have any concern about privacy at Executive Concepts, please send us a thorough description to feedback and we will try to resolve it.

Our business changes constantly. This Notice and the Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Related Practices and Information:

• Conditions of Use

• Client Bill of Rights

• Web-based Service Terms Agreement

You provide most such information when you search, buy, participate in a contest or questionnaire, or communicate with client service. For example, you provide information when you search for a product, make an order, provide information for your account (and you might have more than one if you have used more than one e-mail address when shopping with us), or communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form. As a result of those actions, you might supply us with such information as your name, address, phone number; credit card information; people to whom purchases have been shipped, including address and phone number; people (with addresses and phone numbers) and financial information, including Social Security and driver's license numbers.